khelplay

khelplay App support

Contact
+91 5348634216

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The khelplay:

Q1: How to log in after installing the khelplay?

To log in, open the app and enter your registered mobile number. After doing so, verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on send OTP again and wait. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If the number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once downloaded, you can start playing the app as usual.

Most Asked Questions Related To Withdraw In The khelplay:

Q1: What is the minimum withdrawal amount in the khelplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, and not the bonus amount collected. This means your winnings from gaming activities are eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically enable a process completion time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing can extend the overall processing time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first, go to the settings and check your transaction history. If your withdrawal request isn't showing up, don't worry as the funds should be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.

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